Industry Analyst Report Deep Analysis Spotlights Fisent in ‘Vendor Vignette’ Report

Orco Group Adopts GenAI to Automate Document Processing

Fisent awarded for best Launchpad-built solution

Fisent BizAI Introduces Intelligent Actions

BizAI automates using GenAI

BizAI enables the end to end automation of repetitive business tasks that currently require human interpretation of content. Through the use of BizAI companies are now able to digitize and automate complex content-dependent processes.

Below, see how BizAI delivers powerful automation capabilities.

SEE REAL RESULTS — Fortune 1000 global IT solutions provider uses Fisent BizAI to tap the power of GenAI for process automation

98%

faster processing time

2 mins

previously 4+ hrs

Fisent BizAI

Designed around your unique business requirements.

Fisent BizAI solution includes the following core actions that can be easily orchestrated to automate business tasks that would typically absorb valuable human time and talent.

Classify

Split

Extract

Verify

Analyze

Any content

Any language

Any file type

BizAI Differentiators—Precision, Security, Scalability

Why Fisent is unmatched in GenAI

Confidence Score

Proprietary techniques applied to assess confidence including multi-model similarity used to calculate a confidence rating.

GenAI Efficacy
Framework (GEF)

Leverage Fisent’s GEF to identify the most effective model & configurations for each use case based on a holistic view of key metrics.

BizAI Actions

Core Actions that can be orchestrated to automate business tasks that absorb valuable human time and capacity.

Any Model/Any Host

Control which models are used, which host is utilized and where your data is being processed.

Zero Retention

Our default is zero data retention, which means we do not store or train models with any of your data.

Memory

Complex use cases have the option to apply ‘memory’ to reinforce output accuracy.

Empowering Organizations Across Industries

Fisent delivers fast, efficient, and cost-effective solutions for organizations of all sizes, empowering them to achieve their business goals with speed and ease. Below are a few customer success stories that showcase real-world results.

BizAI solved both post-acquisition document challenges and long-standing legacy data issues.

90%

decrease in errors

Able to process orders in as few as 4 minutes. Order fulfillment has been expedited and time-to-revenue has been reduced.

98%

reduction in processing times

Built a comprehensive, digital, and automated system for Regulation E dispute testing and monitoring.

90%

reduction in manual input errors

LLM's across 3 hosts

supported content types

languages supported

continents served

Where will you unleash BizAI?

See how BizAI can improve productivity and expand top and bottom-line performance in your industry.

Financial Services

Customer Service

BUSINESS LINE

Customer Experience

BUSINESS VALUE

BizAI expedites the processing cycle for PoA’s by reading & analysing the updated delegated authorities and feeding that into SOR – this is a highly sensitive customer request that needs to be handled quickly and accurately.

Bank Operations

BUSINESS LINE

Risk Management + Customer Experience

BUSINESS VALUE

BizAI expedites the onboarding
process for consumer and commercial clients by digitizing & automating the review, analysis, and processing of documents/data submitted by the client.

Financial Advisor

BUSINESS LINE

Revenue Generation + Customer Experience

BUSINESS VALUE

BizAI enables the automation of the ACAT process by digitizing the review, analysis, and instructions for new client onboarding – providing the client with a faster, cleaner, and frictionless experience.

Bank Operations

BUSINESS LINE

Risk Management + Customer Experience

BUSINESS VALUE

BizAI enables a digital and automated review of LOI’s. This allows the FI to augment their risk management while also improving the end-customer experience who is involved with the targeted transaction.

Lending

Loan Processing

BUSINESS LINE

Revenue Generation + Revenue Leakage Reduction

BUSINESS VALUE

BizAI expedites review and analysis of Purchase Contracts to enable the generation of Loan Estimates (LE’s).  This enables more accurate responses eliminating revenue leakage due to inflated LE estimates.

Commercial Loan Operations

BUSINESS LINE

Revenue Generation

BUSINESS VALUE

BizAI is able to streamline the content processing (emails, docs, images, etc.) within the Commercial Loan Onboarding workflow – expediting the decision process and ultimately winning more business for the Bank.

Loan Operations

BUSINESS LINE

Expedite Mortgage Processing

BUSINESS VALUE

BizAI automates the review and analysis of the Credit Report enabling the Underwriter to focus on key information and decisioning to expedite the underwriting/approval process.

Loan Operations

BUSINESS LINE

Expedite Revenue Generation

BUSINESS VALUE

BizAI automates the review and processing of a unstructured mortgage appraisals enabling expedited loan application analysis and processing.

Insurance

Underwriting/Operations

BUSINESS LINE

Risk Management

BUSINESS VALUE

BizAI enables the automation of Endorsement processing by reading and interpreting the changes to the policy. BizAI is used to classify the documents, identify the materiality of the change and drive automation through the downstream Policy Admin system(s).

Underwriting

BUSINESS LINE

Revenue Generation + Risk Management

BUSINESS VALUE

BizAI automates the review and processing of Commercial Insurance applications that include unstructured content regarding properties or assets being insured eliminating manual data entry and expediting the Onboarding / Underwriting processes.

Operations

BUSINESS LINE

Risk Management

BUSINESS VALUE

BizAI automates the ingestion, review and processing of Loss Runs across several classes of business (e.g., Speciality, Property, Promotions, etc.) to enhance the Underwriters examination of new/modified policy requests.

Claims Operations

BUSINESS LINE

Customer Experience

BUSINESS VALUE

BizAI is able to automate the prioritization of claim submissions by analyzing multiple policy attributes that contain complex criteria in efforts to expedite the review and resolution of the highest priority (exposure, time sensitivity, etc.) customer submissions.

Utilities/Energy Use

Customer Service

BUSINESS LINE

Customer Experience

BUSINESS VALUE

Fisent’s BizAI enables a transformation in the plant/parts ordering process by digitizing the processing of complex RFQ’s & Purchase Orders (PO). The digitized analysis ensures there is an accurate and full inventory of the RFQ order and PO commitment prior to the various teams initiating their work (e.g., Engineering, Q&A, etc.). The result of this automation includes on-time delivery, faster time to production, eliminated re-work, and improved customer satisfaction.

Utility Company Speciality Program Processing

BUSINESS LINE

Customer Experience + Compliance

BUSINESS VALUE

BizAI automates the review and processing of customer applications for a speciality EAP program (Energy Affordability Program). This allows the Advisor assessing the application to quickly and compliantly decision the application.

Utility Company Operations

BUSINESS LINE

Operational Efficiency/Scalability + Customer Experience

BUSINESS VALUE

BizAI enables automated processing
of LOA’s for Property Management firms – improving the customer experience (the owner) by simplifying and expediting the account management permissions for their property.

Accounts Payable

BUSINESS LINE

Expedite Invoice Processing

BUSINESS VALUE

BizAI is able to automate the ingestion, review and processing of thousands of invoices with unstructured content – enabling full automation of invoice processing where appropriate

Retail

Accounts Payable

BUSINESS LINE

Expedite Order Processing & Revenue Generation

BUSINESS VALUE

By implementing BizAI this organization was able to significantly reduce the processing of Purchase Orders (PO’s) by digitizing and automating the PO/Sales Order Matching process.

Product Management

BUSINESS LINE

Customer Experience

BUSINESS VALUE

BizAI digitizes the analysis of SKU creation requests for new/unique products being requested by the Sales Team. Expediting this process enables the Sales Team to fulfill a customer’s order in a timely manner.

Operations

BUSINESS LINE

Expedite Invoice Processing

BUSINESS VALUE

BizAI is able to automate the ingestion, analysis and processing of thousands of unstructured retail invoices – enabling full automation of invoice processing where appropriate.

Accounts Payable

BUSINESS LINE

Expedite Order Processing & Revenue Generation

BUSINESS VALUE

BizAI enables the automation of franchisee invoice processing by analysing the submitted invoices and attributing the appropriate categorization and GL accounts for payment.

Healthcare

Operations

BUSINESS LINE

Customer Experience/Risk Management

BUSINESS VALUE

BizAI enables the timely & accurate assessment of Pre-Auth requests by Providers – by identifying any factors that drive “urgency” and ensuring the appropriate approvals are completed. This enables the Payer to meet 48 hour SLA’s.

Operations

BUSINESS LINE

Invoice Processing & Compliance

BUSINESS VALUE

BizAI is able to automate the ingestion, review and processing of client invoices to assess reimbursable and compliant charges submitted by caregivers. This allows our client to better serve their clients and mitigate fraud risk/charges.

Customer Service

BUSINESS LINE

Customer Experience

BUSINESS VALUE

BizAI expedites the processing of invoices submitted by reading the email submission, classifying the associated attachments, and identifying the key information necessary to match and ultimately pay each invoice for the open studies being conducted.

Provider Onboarding

BUSINESS LINE

Revenue Generation + Risk Management

BUSINESS VALUE

BizAI is able to significantly reduce the processing times for provider network applications by digitizing and automating the processing of application content and feeding that information into downstream workflows to expedite decision making and ultimately the onboarding process.

Build vs Buy Comparison

 Fisent BizAI allows for faster implementation with less overhead and unparalleled flexibility.
FEATURE          BUILD       BUY
Ready to use in days or weeks not months
No cost over-run or value shortfall
Maintenance, roadmap innovation, and compliance updates included
Enterprise-wide scale
Custom POC with your use case to prove capability before production

Contact Us Today for a Free Personalized Demo